Refund Policy

Exchanges or store credit only. Original receipt and items in original packaging. Tim's is not responsible for return shipping costs.

We will be pleased to refund any shipping costs from your original order and refund the product, if the product was defective, damaged or there was an error that we made. Please contact us for further guidelines.Your refund will be processed within a reasonable time frame and will only be issued to the credit card used to make the original purchase.